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Course

Higher National Diploma in Business & Management

  • Business
  • MQF Level 5
  • Higher Education Programme
  • Part-time

This Higher National Diploma has been specifically designed to equip students with theoretical knowledge, understanding and applicable skills for a successful employment trajectory within the corporate Business sector. The overarching aim of this programme is to demonstrate students’ competence in applying learnt skills, knowledge and professional development relating to business.

Credits

120 ECTS/ECVET

Starting

June, 2025

Duration

24 Months

Delivery

Face to face/Blended

Language

English

Accreditation

The programme provides the required experiences to link theory to practice, developing skills and competencies as well as personal qualities and attitudes which are essential for business management. During the course, students will be encouraged to engage in critical and reflective discussions related to the Business sector. Furthermore, students will also be able to make use of the practical tools related to different aspects of business and management. 

Knowledge

Learners will be exposed to the theoretical and practical features of Business Management, guiding principles of management, human resources, project management, variations of teams, CRM strategies, marketing and finance. Issues related to sustainability, people management, relations and communication are also areas that are covered during the course, to ensure students are exposed to demonstrative ways of implementing, maintaining and sustaining high-quality  management within a business environment.

Skills

Learners will develop an awareness and understanding of the external and internal factors that affect effective management of an organisation, and comprehend the importance and role of Human Resources, to ensure a sustainable operation is maintained within the corporate sector. 

Competencies

Learners will be able to exercise self-management within the business sector, implement specific project and team strategies, monitor progress of change implementation and be held accountable for the needs of the organisation. In doing so, they will be competent and fully aware of the importance of managing change, trends and collaborate with various departments and stakeholders.

Target Audience & Occupation   

This Higher National Diploma is suitable for individuals who wish to work, or who are currently working within the Business/Corporate industry specifically in management. On completion of this two-year programme, successful learners can apply for employment within the business sector, as they will have benefited from this up-skilling learning experience. Students will be able to undertake further studies within business and management, work towards promotion in their current occupation and/or simply aim at personal and professional development.  Successful students can progress to Level 6 qualifications on completion of this course (suggested progression would be to MQF Level 6 Undergraduate Degree in Business Leadership & Management).

Total Contact hours 600
Supervised Placement and Practice hours 0
Self Study hours 1800
Assessment hours 600
Location
Head Office

Oftec Business Centre,
1-2, Notabile Road
Birkirkara, BKR1876
Malta.

More info
Modules
Entry Criteria
Mode of Assessment
Learning Outcomes
Malta/EU Fee

€3,600

Flexi-payment terms available.

Fee per academic year for Non‑EU/Non‑EAA applicants: €7,000.

Funding

Receive up to 70% refund with the Get Qualified Scheme.

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Course Modules

Principles of Management and Leadership – EQF/MQF Level 5 – 12ECTS

  1. Introduction to the principles of management;
  2. History of Management;
  3. Managing in the 21st century;
  4. What is the role of a manager?
  5. Attitudes, behaviour and skills;
  6. Mission, vision and values of organisations;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination  

Human Resource Management- EQF/MQF Level 5 – 12ECTS

  1. What is Human Resource Management?
  2. Resourcing and Recruitment of Human Resources;
  3. Principles of Effective Performance Management;
  4. Human Resource Retention and Development;
  5. What is Human Resource Management?
  6. Resourcing and Recruitment of Human Resources
  7. Principles of Effective Performance Management;
  8. Human Resource Retention and Development;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination

Managing a Project – EQF/MQF Level 5 – 12ECTS

  1. What is a Project?
  2. Introducing Project Management
  3. The Project Life-Cycle
  4. Processes in a Project
  5. Introduction to the Project Management areas within organisations
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination

Organisational Behaviour – EQF/MQF Level 5 – 12 ECTS

  1. Introducing Organisational Behaviour;
  2. Types and Concepts of Organisations Structure;
  3. Assumptions of Organisational Development;
  4. Organisational Culture;
  5. Different Types of Groups and Teams.
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Group Presentation

Change Management in Organisations –  EQF/MQF Level 5 – 12ECTS

  1. Importance of Change Management in Organisations;
  2. Models of Change Management;
  3. Identifying the need for change;
  4. Planning for Change within Organisations;
  5. Implementing Change Strategies;
  6. Monitoring Change Implementation;
  7. Reporting on Change Management;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Individual Assignment & Individual Examination

Customer Relations Management – EQF/MQF Level 5 – 12ECTS

  1. What is Customer Relationship Management?
  2. Successful CRM factors;
  3. The importance of CRM within an organization;
  4. The creation of a successful CRM strategy;
  5. Managing Customer Information;
  6. The use of E-Commerce in CRM;
  7. Dealing with conflict in CRM;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination

Corporate Social Responsibility – EQF/MQF Level 5 – 12ECTS

  1. Introduction to Corporate Social Responsibility;
  2. The 5 W’s of CSR (Who, what, where, when, why)
  3. Introducing organizational governance;
  4. Fair operating procedures;
  5. The Environment;
  6. Implementing CSR practices in organisations;
  7. Organisational Governance and Fair Operating Procedures;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Group Presentation & Individual Examination

Marketing in Organisations – EQF/MQF Level 5 – 12ECTS

  1. Introduction to Marketing;
  2. Marketing Tools and Concepts (SWOT Analysis etc);
  3. The Marketing Mix;
  4. Market Segments and Target Markets;
  5. Consumer Markets;
  6. The Consumer Buying Behaviour;
  7. E-Commerce;
  8. Marketing and Sales;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination

Fundamentals of Accounting – EQF/MQF Level 5 – 12ECTS

  1. Introduction to Accounting Basics;
  2. Understanding the role and responsibilities of an accountant;
  3. Taking a look and understanding a financial statement;
  4. Profit and Loss Statement and Balance Sheet;
  5. Differentiating between Bookkeeping and Accounting;
  6. Introducing Auditing & Taxation;
  7. Processing Information in Accounts;
  8. Financial Reporting;
  9. Budgeting;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination

Economics for Managers – EQF/MQF Level 5 – 12 ECTS

  1. Micro and Macro Economics;
  2. Demand, Supply and Equilibrium Prices;
  3. Demand Elasticities and Decision-Making;
  4. Production and Cost Analysis;
  5. Perfect Competition, Monopoly and Oligopoly.
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

Case Study & Individual Examination   All modules are mandatory to qualify for this complete 120 ECTS MQF Level 5 Diploma.  Students who fail to pass/complete all mandatory units will be given exit Awards from Avanza Training Academy, detailing the specific modules achieved and the number of ECTS/ECVETs gained.

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Entry Criteria

As part of the enrolment process, all applicants will be assessed via Avanza’s interview board. All entries will be assessed on an individual basis.  Learners are required to be 18+ years of age, possess either;

  • MQF Level 4 Course in Management (60 ECTS) or equivalent;

OR

  • In possession of a Matriculation Certificate or equivalent. 

AND

  • Students should also have good command of the English Language and in possession of IELT 6.0 or equivalent.

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Mode of Assessment

Each module will be assessed based on a mixture of formative and summative assessments methods; Formative; Individual/Group Presentations, Discussions, Classroom Observations. All formative assessment methods will occur during each module and Tutors will provide students with on-going feedback throughout the course. Summative; End of Module Exam, Module Essay, Case Study (where applicable). All summative assessment methods will occur at the end of each module and will evaluate the student learning.

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Learning Outcomes

  1. State organizational goals clearly and explain them to other team members;
  2. Discuss the importance of having an effective HRM strategy and the impact it has on the overall organizational strategy;
  3. Discuss the processes of project management;
  4. Present findings;
  5. Report changes in consumer buying behaviour;
  6. Undertake further studies in business and management;

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