Course

Diploma in Hospitality Management

This Diploma has been specifically designed to equip students with theoretical knowledge, understanding and applicable skills for a successful employment trajectory within the Hospitality/Tourism sector. The overarching aim of the Diploma is to demonstrate the student’s competence in applying learnt skills, knowledge and professional development relating to the industry.

Credits

60 ECTS/ECVET

Duration

1 Academic Year (Full-time)

2 Academic Years (Part-time)

Total Learning Hours

1500

Starting

September, 2026

Non-EU: Monthly.

Delivery

Face to face

Language

English

Accreditation

Malta Further and Higher Education Authority (MFHEA)

Avanza Training Academy is licensed as a Further and Higher Education Institution, Licence No. 2019-004.

The programme provides the required experiences to link theory to practice, developing skills and competencies as well as personal qualities and attitudes which are essential for a managerial position within the Hospitality/Tourism sector. During the course, students will be encouraged to engage in critical and reflective discussions related to this industry.

Knowledge

Learners will be exposed to the theoretical and practical features of Hospitality/Tourism, guiding principles of management, and Human Resources (HR and finance. Issues related to people management, customer relations and service are also areas that are covered during the course. The aim is to ensure students are exposed to demonstrative ways of implementing, maintaining and sustaining high-quality service within the industry.

Skills

Learners will develop an awareness and understanding of the external and internal factors that affect effective management of an organisation, and comprehend the importance and role of HR.

Competencies

Learners will be able to exercise self-management within the context of Hospitality/Tourism and implement specific strategies that are conducive to the needs of the organisation.

Target Audience & Occupation

This programme is designed for:

  • Individuals seeking a career in hospitality and tourism
  • Individuals currently working in the industry who wish to upskill
  • Learners aiming to progress into supervisory roles

Career Pathways

Career Opportunities:

  • Hotel Operations
  • Hospitality Management
  • Events Coordination
  • Customer Service Management
  • Reservations & Front Office Roles
  • Human Resources in Hospitality
  • Finance Support Roles in Hospitality

Progression Opportunities

Upon successful completion, learners may:

  • Progress to the Higher National Diploma in Business and Management (MQF Level 5, 120 ECTS)
  • Progress to MQF Level 6 qualifications
  • Pursue a Bachelor’s Degree in Business or Management

Successful learners can progress to Level 6 qualifications on completion of this course (suggested progression would be to MQF Level 6 Undergraduate Degree in Hospitality/Tourism Leadership & Management).

Total Contact hours 300
Supervised Placement and Practice hours 0
Self Study hours 900
Assessment hours 300
Location
Lecture Location

Avanza Training Academy,
Oftec Business Centre,
1-2, Notabile Road
Birkirkara, BKR1876
Malta.

Policies & Important Information

For further information about this programme, please contact us.

Important Links

For international students: https://www.identitymalta.com/unit/central-visa-unit/.

More information
Malta/EU Fee

€1,900

Flexi-payment terms available.

The fee for non-EU students differs.

Funding

Receive up to 70% refund with the Get Qualified Scheme.

Ready to take the next step in your career?

Enrol in the Diploma in Hospitality Management today and get your career moving in the right direction!

Course Modules

The programme consists of compulsory modules.

Each module within this programme is recognised as an individual MQF Level 5 exit award.

Full completion of 60 ECTS leads to:

  • Diploma in Hospitality (MQF Level 5, 60 ECTS)

Principles of Hospitality Management – EQF/MQF Level 5 – 12 ECTS

  1. Introduction to the Hospitality Industry (Structure, nature and strategies);
  2. History of the Hospitality Industry (19th Century/20th Century);
  3. The Hospitality Industry in the 21st Century;
  4. Trends in the Hospitality Sector;
  5. Hospitality Careers and Positions;
  6. The inclusion of technology in hospitality;
  7. How the tourist/guest has changed;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

This module shall be assessed through the use of an individual assignment (100%)

Managing Hospitality Organisations – EQF/MQF Level 5 – 12 ECTS

  1. Different types of Hospitality Service Providers;
  2. Different roles within Hospitality management;
  3. Management Structures in Hospitality;
  4. Issues Impacting Effective Management in Hospitality;
  5. Change Management;
Total Contact hours 60
Supervised Placement and Practice hours 6
Self Study hours 194
Assessment hours 40
Assessment Criteria

This module shall be assessed through the use of an individual assignment based on real-life case studies (100%)

Finance Management in Hospitality – EQF/MQF Level 5 – 12 ECTS

  1. The role of Finance in the Hospitality industry;
  2. Financial Reporting;
  3. Understanding and Analysing Financial statements;
  4. Managing cash and cost;
  5. Products and services;
  6. Investment opportunities;
  7. Feasibility studies;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

This module shall be assessed through an individual examination (100%)

Human Resource Management in Hospitality – EQF/MQF Level 5 – 12 ECTS

  1. Human Resources in the Hospitality Industry;
  2. The legal aspect of Human Resources Management;
  3. Human Resource Management Policies and Procedures;
  4. Recruitment and Selection;
  5. Training and Planning;
  6. Performance Management;
  7. Trends and Issues in Human Resource Management;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

This module shall be assessed through a group presentation (50%) and an individual examination at the end of the module (50%)

Events Management – EQF/MQF Level 5 – 12 ECTS

  1. What is ‘Event Planning’?
  2. Different types of events in the hospitality and tourism industry;
  3. The role of the Event Planner;
  4. Basics of Events Planning;
  5. Benefits of Successful Events;
  6. Challenges of Planning Events;
  7. The Event Planning Process;
  8. Budgeting in Event Management;
  9. Crisis Management in Event Management;
  10. Health & Safety Requirements in Event Planning;
Total Contact hours 60
Supervised Placement and Practice hours 0
Self Study hours 200
Assessment hours 40
Assessment Criteria

This module shall be assessed through a group presentation with the proposal of an event and a report (100%).

All modules are mandatory to qualify for this complete 120 ECTS MQF Level 5 Diploma. 

Students who fail to pass/complete all mandatory units will be given exit Awards from Avanza Training Academy, detailing the specific modules achieved and the number of ECTS/ECVETs gained. 

Entry Criteria

As part of the enrolment process, all applicants will be assessed via Avanza’s interview board. All entries will be assessed on an individual basis.  Learners are required to be 18+ years of age, possess either;

  • Matriculation Certificate (2 Subjects at Advanced Level & 3 at Intermediate Level + Systems of Knowledge) or equivalent;

OR

  • MQF Level 4 Course in Management (60 ECTS) or equivalent;

OR

  • In possession of a minimum MQF Level 3 and a minimum of 7 years working experience in Tourism/Hospitality.;    

AND

  • Students should also have good command of the English Language and in possession of IELT 6.0 or equivalent.

Mode of Assessment

Assessment methods include:

  • Individual assignments
  • Group presentations
  • Coursework
  • Written examinations

A combination of formative and summative assessment methods is used throughout the programme.

Learning Outcomes

By the end of this programme, learners will:

  • Understand the structure and operations of the hospitality industry
  • Apply management principles within hospitality organisations
  • Demonstrate customer service and relationship management skills
  • Apply financial and human resource management concepts
  • Operate effectively within hospitality environments

Structure

The programme consists of 60 ECTS delivered across core hospitality modules.

Lectures are typically held twice a week, on a module per module lecture schedule.

Each module includes approximately 60 contact hours and combines lectures, industry case studies, and practical applications to ensure a strong balance between theory and real-world practice.

Grading System

The grading system is based on percentage classification:

  • Pass: 45% and above
  • Fail: Below 45%

Each module must be passed individually.

Compensation between modules is not permitted.

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