This Diploma has been specifically designed to equip students with theoretical knowledge, understanding and the applicable skills for a successful employment trajectory within the Hospitality/Tourism sector. The overarching aim of the Diploma is to demonstrate student’s competence in applying learnt skills, knowledge and professional development relating to the industry.

The programme provides the required experiences to link theory to practice, developing skills and competencies as well as personal qualities and attitudes which are essential for a managerial position within the Hospitality/Tourism sector. During the course, students will be encouraged to engage in critical and reflective discussions related to this industry. 

Knowledge: Learners will be exposed to the theoretical and practical features of Hospitality/Tourism, guiding principles of management, organisation operations, Human Resources (HR), marketing and finance. Issues related to sustainability, people management, customer relations and service are also areas that are covered during the course. The aim is to ensure students are exposed to demonstrative ways of implementing, maintaining and sustaining high-quality service within the industry. 

Skills: Learners will develop an awareness and understanding of the external and internal factors that affect effective management of an organisation, comprehend the importance and role of HR, to ensure a sustainable operation is maintained within the industry. 

Competencies: Learners will be able to exercise self-management within the context of Hospitality/Tourism, implement specific strategies that are conducive to the needs of the organisation. In doing so, student will be competent and fully aware of the importance of managing change, trends within the industry and collaborate effectively with various departments and stakeholders.

Target Audience & Occupation   

This Diploma is suitable for individuals who wish to work, or who are currently working within the Tourism/Hospitality industry specifically in management. On completion of the Diploma, successful learners can apply for employment within the management sector. 

Candidates who successfully complete this course can pursue the following occupations:

  • Management position in hotel or tourism organisation;
  • Supporting role in HR management in hotel or tourism organisation;
  • Supporting role in marketing department in hotel or tourism organisation;
  • Reservation management; and
  • Supporting role in finance department in  hotel or tourism organisation. 

Successful learners can progress to Level 6 qualifications on completion of this course (suggested progression would be to MQF Level 6 Undergraduate Degree in Hospitality/Tourism Leadership & Management).


Malta/EU Fee


Flexi-payment terms available.



Receive up to 70% refund with the Get Qualified Scheme.

Malta Further and Higher Education Authority

The Malta Further and Higher Education Authority (MFHEA) was officially launched on the 8th January 2021 and is legislated by the revised Education Act which came into force on the 1st January 2021. Our tagline is ‘Quality Education for Confident Futures.’
Our mission statement is:

“to foster the development and achievement of excellence in further and higher education in Malta through research, effective licensing, accreditation, quality assurance, and recognition of qualifications established under the Malta Qualifications Framework.”

The MFHEA focuses on:

providing accreditation to further and higher educational institutions;
providing accreditation to programmes or courses of studies at further and higher education levels;
quality assurance of both educational institutions and programmes or courses;
recognition of obtained national or international qualifications as well as prospective qualifications;
validation of informal and non-formal learning;
research and policy recommendation on issues related to further and higher education.
The MFHEA is an independent, transparent, and international authority. We work to ensure the highest standards and to foster a competent community of empowered individuals, with the right skills to follow their dreams and make the future happen.

Accredited by

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24 Months


October, 2021


Face to face/Blended


  • Principles of Hospitality Management (12 ECTS)
  • Managing Hospitality Organisations (12 ECTS)
  • Principles in Marketing (12 ECTS)
  • Information Technology in Hospitality (12 ECTS)
  • Finance Management in Hospitality (12 ECTS)
  • Human Resources Management in Hospitality (12 ECTS)
  • Change Management in Hospitality (12 ECTS)
  • Events Management (12 ECTS)
  • Hotel Operations Management (12 ECTS)
  • Sustainability Hospitality (12 ECTS)


All modules are mandatory to qualify for this complete 120 ECTS MQF Level 5 Diploma. 

Students who fail to pass/complete all mandatory units will be given exit Awards from Avanza Training Academy, detailing the specific modules achieved and the number of ECTS/ECVETs gained. 



As part of the enrolment process, all applicants will be assessed via Avanza’s interview board. All entries will be assessed on an individual basis. 

Learners are required to be 18+ years of age, possess either;

  • Matriculation Certificate (2 Subjects at Advanced Level & 3 at Intermediate Level + Systems of Knowledge) or equivalent;


  • MQF Level 4 Course in Management (60 ECTS) or equivalent;


  • In possession of a minimum MQF Level 3 and a minimum of 7 years working experience in Tourism/Hospitality.;    


  • Students should also have good command of the English Language and in possession of IELT 6.0 or equivalent.

Each module will be assessed based on a mixture of formative and summative assessments methods;

Formative; Individual/Group Presentations, Discussions, Classroom Observations. All formative assessment methods will occur during each module and Tutors will provide students with on-going feedback throughout the course.

Summative; End of Module Exam, Module Essay, Case Study Assessment (where applicable). All summative assessment methods will occur at the end of each module and will evaluate the student learning.


Avanza Academy

Avanza Academy,
1-2, Notabile Road,
Birkirkara, BKR1876,

Ready to get your career moving in the right direction?

Give our team of dedicated professionals a call on +356 2149 3483 or click the button below to take the first step.

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