“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both” – David Caruso.

Emotional intelligence has been defined as “the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior” (Salovey and Mayer 1997). Emotional Competence is a learned capability based on emotional intelligence that results in outstanding performance at work. Our emotional intelligence determines our potential for learning the practical skills that are based on its five elements: self-awareness, motivation, self-regulation, empathy, and adeptness in relationships. Our emotional competence, on the other hand, shows how much of that potential we have translated into on-the-job capabilities.

Emotional competence is particularly central to leadership, a role whose essence is getting others to do their jobs more effectively. Leaders’ interpersonal ineptitude lowers everyone’s performance: it wastes time, corrodes motivation and commitment, builds hostility and apathy.
Today, organizations are reshuffling, divesting, merging, acquiring, flattening hierarchies and going global. In addition to high levels of self-confidence at such pace, effective leaders need to have high levels of influence, commitment, motivation, initiative and optimism, as well as an instinct for organizational politics to see organizations through changes. Our uniquely complex social relationships, facilitated by positive communication, have been a crucial survival advantage. To communicate is not just a matter of pushing information at another person. It is creating an experience, that facilitates engagement – and this is an emotional skill.

Emotional intelligence can be learned and the fact that that emotional competencies can be assessed and improved suggests another area in which performance – and so competitiveness – can be upgraded.


1 Week


September, 2020


Face to face

Entry Criteria

A one time registration fee of €80 covering entrance to activity centres, course material, transports and certificates


Mr. Kenneth Vella


Avanza Academy

Avanza Academy,
1-2, Notabile Road,
Birkirkara, BKR1876,

Ready to get your career moving in the right direction?

Give our team of dedicated professionals a call on +356 2149 3483 or click the button below to take the first step.

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